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Veeam – Issue after patch to version 12.0.0.1420_20230718

After installing the patch 12.0.0.1420_20230718 we got this issue when open the console “could not create unique index “backups_tem_id_idx” checking the logs we can found this.

[23.08.2023 10:54:36.982] <21> Error        could not create unique index “backups_temp_id_idx” (Veeam.Backup.Common.CPsqlException)
[23.08.2023 10:54:36.982] <21> Error        [CExceptionHandlingDBAccessorDecorator]
[23.08.2023 10:54:36.982] <21> Error        —————————————————————-
[23.08.2023 10:54:36.982] <21> Error        Stored procedure execution failed:
[23.08.2023 10:54:36.982] <21> Error        —————————————————————-
[23.08.2023 10:56:27.923] <01> Error        Backup service has failed.

This is a known issue and Veeam provide the hotfix. Please download the hotfix from here and follow the next steps: https://storage.veeam.com/Fix_550096_f09100c493.zip

1. Make sure your build version is 12.0.0.1420 P20230718

2. Make sure no Jobs or Restores are running.

3. Run veeam_backup_12.0.0.1420_PrivateFix_TF550096.exe as Admin

Published inVeeam

One Comment

  1. Imtiaz Mustafa Imtiaz Mustafa

    Hello Luciano Batalha,

    Thank you for this article as it saved my work and time.

    Highly appreciated.

    Thank you.

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