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Category: Veeam

EMC DD – Error: Failed to call RPC function ‘DDBoostFcWriteFile’: Failed to open file ‘

To resolved this issue in version 12 follow this procedure:

1) Download the fix  and unzip it to a temporary location.
2) When possible, stop the Veeam Installer service
3) Then go to this location: C:\Windows\Veeam\Backup
4) Rename the VeeamDeploymentDll.dll to VeeamDeploymentDll.dll.orig
5) Copy the DLL from this fix you unzipped to the same location (C:\Windows\Veeam\Backup)
6) Repeat steps 4 and 5 for the additional locations below as needed (some paths may not exist on all managed servers, replace in all that do):

C:\Program Files (x86)\Veeam\Backup Transport\GuestInteraction\VSS\Packages

C:\Program Files\Common Files\Veeam\Backup and Replication\Mount Service\Packages

C:\Program Files\Veeam\Backup and Replication\Backup Catalog

C:\Program Files\Veeam\Backup and Replication\Backup\Packages

C:\Program Files\Veeam\Backup and Replication\Enterprise Manager

C:\Program Files\Veeam\Veeam Distribution Service\Packages

7) Start the Veeam Installer Service
8) Retry the backups


Veeam – Issue after patch to version

After installing the patch we got this issue when open the console “could not create unique index “backups_tem_id_idx” checking the logs we can found this.

[23.08.2023 10:54:36.982] <21> Error        could not create unique index “backups_temp_id_idx” (Veeam.Backup.Common.CPsqlException)
[23.08.2023 10:54:36.982] <21> Error        [CExceptionHandlingDBAccessorDecorator]
[23.08.2023 10:54:36.982] <21> Error        —————————————————————-
[23.08.2023 10:54:36.982] <21> Error        Stored procedure execution failed:
[23.08.2023 10:54:36.982] <21> Error        —————————————————————-
[23.08.2023 10:56:27.923] <01> Error        Backup service has failed.

This is a known issue and Veeam provide the hotfix. Please download the hotfix from here and follow the next steps:

1. Make sure your build version is P20230718

2. Make sure no Jobs or Restores are running.

3. Run veeam_backup_12.0.0.1420_PrivateFix_TF550096.exe as Admin